Refund policy
At Beer Rubbers®, we want you to love your purchase. If something isn’t quite right, we’re here to help.
14-Day Hassle-Free Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return, the item must be:
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Unused and in the same condition as received
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In the original packaging
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Accompanied by proof of purchase (order confirmation or order number)
For hygiene reasons, items that have been used or opened cannot be returned.
How to Start a Return
To begin a return, please contact us at:
If your return request is approved, we will send you:
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Instructions on how to return your item
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A return shipping label (when applicable)
Please note: Items sent back without contacting us first will not be accepted.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Return Shipping Address
Mountain Coast Logistics LLC
13140 Midway Pl
Cerritos, California 90703
United States
+1 928-224-2988
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery.
If you receive an item that is damaged, defective, or incorrect, contact us immediately at:
We will review the issue and work quickly to resolve it.
Non-Returnable Items
The following items cannot be returned:
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Sale items
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Gift cards
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Products marked non-returnable on the product page
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Used items due to hygiene considerations
If you are unsure whether your item qualifies for a return, please contact us before requesting a return.
Exchanges
If you would like to exchange an item, the quickest option is to:
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Request a return for the original item
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Place a new order for the replacement product
Please note that return shipping costs for exchanges are the customer’s responsibility.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved:
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Refunds will be issued to your original payment method
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Processing typically takes up to 14 business days
Please note:
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Refunds apply to the product price only
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Original shipping fees are non-refundable
Your bank or payment provider may take additional time to process the refund.
If more than 14 business days have passed since your refund was approved, please contact us at info@beerrubbers.com.
